📝Cancellation Policy
🛑 ORDER CANCELLATION OPTIONS:
1. Before Shipment:
– 100% refund
– Cancel via:
• Phone: +8801306584596
• Email: nosepingoldjewellery@gmail.com
– Processing time: 1 business hour
2. After Shipment:
– Refuse delivery (unopened package)
– Return to the delivery agent
– Refund processed after warehouse inspection
⏳ TIMELINES:
– Request must be made:
• Before shipment: Anytime
• After shipment: Within 24 hours of delivery attempt
– Refund processing: 7-10 business days
💸 REFUND METHOD:
– Original payment mode
– Bank transfers (NEFT/RTGS) for cash payments
❗ NON-CANCELLABLE ITEMS:
– Customized jewelry
– Gold/silver coins
– Special orders (marked “Non-Cancellable”)
⚠️ IMPORTANT NOTES:
– Fraudulent cancellations may lead to account suspension
– Delivery charges are non-refundable
– Gold price fluctuations affect the refund amount for bullion items
📞 Need help? Contact:
Phone: +8801306584596 (10AM-8PM)
Email: nosepingoldjewellery@gmail.com
[Policy Updated: 12/07/2025]